Free Delivery with $80 Spend
Register Proceed as Guest Forgotten Password

Collins Corporate Services Terms & Conditions

  1. Conditions of Sale[Show]

    1. All prices quoted are subject to 20% VAT or rate ruling at time of dispatch of order.
    2. All blocking brasses and printing blocks are to be supplied or chargeable extra.
    3. Price allows for bulk consignment to one address. Split consignments are a chargeable extra.
    4. All editorial work relating to specially printed matter other than Collins published information is a chargeable extra.
    5. Collins Debden Credit Account holder’s terms of payment is Nett 30 days with payment being due at the end of the month following month of invoice.  If you don’t not hold a credit account, all orders will be processed on a pro forma basis, payment by Cheque, BACS or Credit Card will be required before your order is processed.
    6. Every endeavour will be made to deliver the correct quantity order, but quotations are conditional upon a margin of 5% (in colour work 10%) being for overs or shortage, the same to be charged or deducted.
    7. Quotation valid for 60 days from above date.
  2. Cost Variation[Show]

    Quotations are based on the current costs of production and are subject to amendment by the supplier on or at any time after acceptance to meet any increase or decrease in such costs.

  3. Taxes[Show]

    Prices unless otherwise expressly stated in writing are exclusive of VAT, other duties and taxes and do not include the costs of any performance testing required by the Customer.

  4. Delivery & Payment[Show]

    1. Delivery of work shall be accepted when tendered and thereupon or, if earlier, on notification that the work has been completed the ownership shall pass and payment shall become due.
    2. Unless otherwise specified the price quoted is for delivery of the work to one UK address. A charge may be made to cover any extra costs involved for delivery to multiple addresses.
    3. Should expedited delivery be agreed an extra may be charged to cover any overtime or any other additional costs involved.
    4. Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days the printers shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage.
  5. Delivery[Show]

    1. The Company will use its reasonable endeavours to provide the Goods or Services on the date or dates or in accordance with the timetable (if any) agreed with the Customer. The Company shall incur no liability whatsoever in respect of any loss or damage arising as a consequence of any deviation from the date or dates or timetable (if any) agreed between the Customer and the Company.
    2. Delivery shall be at the Customer's premises unless otherwise stipulated or agreed by the Company. Delivery shall be affected at the time when Goods arrive at the Customer's premises or such other place as may be agreed. In the event the Customer does not accept delivery on the due date (or such other time as the Goods are delivered) the Company shall be entitled to charge the Customer for storage of the goods until such time as the Customer accepts such delivery and for the additional or increased transportation charges together with interest at 3% above the base lending rate from time to time Lloyds Bank plc on the invoice value of the Goods.
      1. The Customer must:
        1. Examine any Goods delivered in terms of Clause 4.2 above within two Working Days of delivery.
        2. Notify the Company in writing within seven Working Days of delivery of any shortage of or damage to the Goods and, in the event of non-delivery, with ten Working Days of any delivery date specified by the Company in writing; and
        3. Afford the Company or its agents reasonable opportunity to verify any shortage and/or inspect any damaged Goods as delivered.
      2. The Customer must notify the Company in writing of any Services which are defective or inadequate within Seven Working Days of such Services being carried out and in the event of Services not being carried out, within ten Working Days of the date on which the Company has agreed in writing that such Services were due to be carried out.
      3. If the Customer fails to comply with all or any of sub-clauses,, or 5.3.2 above, the Company shall not be liable for any such non-delivery or shortage or for Services which are defective, inadequate or not carried out and, in addition, the Customer may not reject Goods for damaged delivery.
    3. The Customer undertakes to provide all necessary loading and unloading facilities for Goods. Nothing shall oblige the Company to load or unload Goods at the place of delivery or elsewhere unless the Company has so agreed in writing.
  6. Prelimary Work[Show]

    Work produced, whether experimentally or otherwise, at customer's request will be charged for.

  7. Proofs[Show]

    Author's corrections on and after proof, including alterations in style, will be charged. Proofs of all work may be submitted for customer's approval, and no responsibility will be accepted for any errors in proofs passed by him.

  8. Variation in Quantity[Show]

    Every endeavour will be made to deliver the correct quantity ordered, but quotations are conditional upon a margin of 5 per cent (in colour work 10 per cent) being allowed for overs or shortages, the same to be charged for or deducted

  9. Claims[Show]

    Claims arising from damage, delay, or partial loss in transit must be made in writing to the supplier so as to reach them within three days of delivery and claims for non-delivery within 28 day of despatch of the goods. All other claims must be made to the supplier within ten days of delivery.

  10. Liability[Show]

    The supplier shall not be liable for indirect or consequential loss or for any loss to the customer arising from third party claims occasioned by errors in carrying out the work or by delay in delivery

  11. Standing Matter[Show]

    All forms of artwork will be effaced within 1 month after the order has been delivered unless written arrangements are made to the contrary.

  12. Customer's Property and
    Property Supplied

    1. Customer's property and all property supplied to the supplier by or on behalf of the customer will be held at customer's risk unless otherwise agreed and the customer should insure accordingly.
    2. Every care will be taken to secure the best results where materials or equipment are supplied by customers, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of such materials or equipment.
    3. Where the customer supplies materials adequate quantities shall be supplied to cover spoilage and wastage.
    4. The printer shall be entitled to make reasonable charge for the storage of any customer's property left with the printer before receipt of the order or after notification to the customer of completion of the work.
  13. General Lien[Show]

    If the customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company deemed to be unable to pay its debts or has a winding up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him, the printer without prejudice to other remedies shall:

    1. Have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to him, and,
    2. In respect of all unpaid debts due from the customer and have a general lien on all goods and property in his possession (whether worked on or not) and shall be entitled on the expiration of 14 days; notice to dispose of such goods or property in such manner and at such price as he thinks fit and to apply the proceeds towards such debts.
  14. Illegal Matter[Show]

    1. The supplier shall not be required to print any matter, which in his opinion is or may be of an illegal or libellous nature.
    2. The supplier shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any illegal or libellous matter printed for the customer or any infringement of copyright, patent or design.
  15. Force Majeure[Show]

    Every effort will be made to carry out the contract but its due performance is subjected to cancellation by the printer or to such variation as he may find necessary as a result of inability to secure labour, materials or supplies as a result of any Act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Legislation or other causes (whether of the foregoing class or not) beyond the printer's Control.

  16. Law[Show]

    These conditions and all other express terms of the contract shall be governed and construed in accordance with English Law and English Courts.

Secured Payment
Product Personalisation
Affordable Luxury